IBM Instant Messaging and Web Conferencing User's Guide




Table of Contents

Index

Viewing Meeting Information

Use the Sametime menus and features to obtain information about meetings.

Meeting Details

Meeting details include information about the meeting, such as the time of the meeting and attachments for the meeting. To view meeting details:

  • If your Meeting Center includes a meeting details icon , click the icon to view the meeting details. You can view the details for a meeting that is in progress, scheduled for the future, or finished. (You can also click the meeting name to view the details.)
  • If your Meeting Center does not include a meeting details icon, click the meeting name to see the details for a scheduled or finished meeting. If you are in an active meeting, choose Meeting - Meeting Details.

Available Audio and Video Tools

You can see participants' audio and video hardware by selecting names in the Participant List, and then choosing Meeting - People - Participants' A/V Tools.

Identifying Participants in the Meeting

The Participant List displays information about participants and helps you identify their roles. Names in the Participant List are sorted alphabetically by default. To sort the names according to any of the categories below, click the icon at the top of the column for the category. To return the names in the Participant List to alphabetical order, click Name at the top of the column.

You might see the following icons next to participants' names:

  • Hand Raise: A hand icon appears next to the names of participants who click the hand-raise button.
  • The Current Speaker: During a meeting that includes computer audio, the "currently talking" icon appears next to the name of the current speaker.
  • Who Has Requested the Microphone: During a meeting that includes the Request Microphone mode of computer audio, "waiting to talk" icons appear next to the names of participants who have requested the microphone.

Participant List Details

Click the Participant List details button in the bottom right corner of the Participant List to view more information about meeting participants. Names in the Participant List details are sorted alphabetically by default. To sort the names according to any of the categories below, click the icon at the top of the column for the category. To return the names in the Participant List details to alphabetical order, click Name at the top of the column.

  • Permission to Edit/Share and Permission to Speak: Check marks indicate which participants have permissions. Only the Moderator sees the check marks; other participants cannot see the permissions columns of the Participant List details.
  • The Moderator: The Moderator icon appears next to the Moderator's name.
  • Who is Sharing: The sharing icon indicates which participant is sharing a screen.
  • Who is Controlling the Shared Screen: The arrow icon indicates the participant who currently controls the shared screen.

Web Pages Sent

To see the most recent Web page that the Moderator has sent to meeting participants, click the Web Pages tab and click Go.

Tallied Poll Responses

If the Moderator shares the tallied poll responses, you can see them in the Poll Tab. Click the arrow next to the "Questions asked" drop-down list, and then select a question from the list. The responses appear.

Permissions

To see which permissions you or other participants have, move your mouse pointer over a name in the Participant List and read the tooltip. See "Viewing Your Permissions" for more information.

Status Bar

The status bar at the bottom of the Meeting Room displays messages and information about the meeting, such as the elapsed time of the meeting, the number of participants, and the number of hands raised. If you see a locked padlock icon on the status bar, the meeting content has been secured with encryption. If the padlock icon is unlocked, the meeting has not been secured with encryption.

Tip You can determine whether the status bar displays the elapsed meeting time or the remaining meeting time. Choose View - Elapsed Meeting Time or View - Remaining Meeting Time.

Status Details

The Status Details dialog box contains information about the meeting, including:

  • Basic status information: For example, if the meeting is being recorded.
  • Information about technical problems and solutions: For example, if your computer video is not working, the Status Details dialog box lists possible causes for the problem.
  • Information about your Sametime connection: When you attend a regular or test meeting, the Meeting Room attempts to connect to the Sametime server. Information about this connection attempt is displayed in the Status Details dialog box. If the connection is successful, the status details include information about how you connected to the server. (For example, you might see a message that you connected through a proxy server.) If the connection fails and you cannot attend a meeting, save the status details and send them to your system administrator.

You can view the Status Details dialog box when you are attending a meeting or testing a meeting. After viewing the details, you can save them on your computer and then send them to your system administrator for help with technical issues.

To view and save the status details:

  1. Do one of the following:
    • If you are testing a meeting and you receive an error, click the status details button in the error message dialog box. (The button might have an "i" for information, an "!" for a warning, or an "X" for an alert.)
    • If you are attending a Sametime meeting, click the status details button. (The button might have an "i" for information, an "!" for a warning, or an "X" for an alert.) When the status details appear, click the icon on the left to see the full text of the details.
  2. To solve a technical issue, find the issue in the Status Details dialog box and implement the suggested solution. If you have an audio/video problem, you might need to change your audio/video preferences by clicking the audio/video preferences button beside the audio controls or in the video window.
  3. If you cannot solve the issue on your own, click the Save As button in the Status Details dialog box and save the details on your computer. You can save the details to any location on your computer; you might want to put them in the My Documents folder or in a folder that you use often. The default location is the same default directory for saving Meeting Room chat transcripts. The status details are saved as a text file, with the default name of Status Messages<meeting name><date>.txt (For example, Status Messages SalesMeetingAug5,2002.txt.)
  4. Send an e-mail to your system administrator describing the issue and attach the details to the e-mail. For example, if you cannot connect to the Sametime server, mention that you have connection problems in the e-mail and then attach the status details that you saved on your computer in step 3.

Note During broadcast meetings, only presenters can view the status details.

Audio/Video Preferences

You can view and change your audio and video preferences for the Meeting Room by clicking the preferences buttons beside the audio controls and in the video window. During broadcast meetings, only presenters can view and edit their audio/video preferences.


See also:


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