Using Sametime Connectivity Preferences
There are several technologies (or protocols) that allow Sametime Connect and the server to communicate. The term "connectivity" refers to this communication between Sametime Connect and your server. In most cases, Sametime automatically configures your connectivity preferences; you do not need to set them.
Your connectivity preferences determine:
- The server that Sametime Connect uses
- The protocol Sametime Connect uses to communicate with the server
- The ports used for Sametime Connect and Sametime meetings
- If Sametime Connect sends a "keep-alive" signal to monitor your connection to the server
If you need to change your Sametime connectivity preferences, you should first obtain the following information from your system administrator:
- The host name of your server. The host name is similar to a Web address (for example, sametime.yourcompany.com).
- The server community port number.
- Whether the server is outside a firewall. If the server is outside a firewall, ask your administrator to make sure that you can connect to services on port 1533 and that port 1533 is open for outgoing TCP/IP.
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Whether your company uses a proxy server to connect to the Internet. If your company uses a proxy server, obtain the following information:
- The proxy type (the protocol that the proxy server uses): SOCKS4, SOCKS5, HTTPS, or HTTP
- The host name and port number for the proxy server
- If you are using SOCKS5 or HTTPS proxy servers, you need to obtain a user name and password. You should also find out if your proxy server can resolve server names locally.
Note If you change connectivity settings with Sametime Connect for browsers, the new settings are valid only until you close Sametime Connect. If you log off from Sametime Connect, and then log on again without closing the Sametime Connect window, your changes remain in effect. If you close the Sametime Connect window, the default settings are used the next time you log on. If you change connectivity settings in Sametime Connect for the desktop, the new settings are valid for all future Sametime Connect sessions.